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Frequently Asked Questions

Need help with something? Here are our most frequently asked questions.

General Questions?

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What is Anantyx Cloud Command?

Anantyx Cloud Command (ACC) is an intuitive cloud management and self-service platform designed to make cloud computing accessible to everyone, regardless of technical expertise. It allows users to manage cloud resources, deploy applications, and scale infrastructure without needing deep cloud professional knowledge.

Who can use Anantyx Cloud Command?

ACC is designed for a wide range of users, including:

- Business technology teams
- Remote workers and distributed teams
- Organizations without dedicated cloud specialists
- Companies looking to democratize cloud access across departments
- Agencies and enterprises seeking simplified cloud management

What makes ACC different from other cloud platforms?

ACC focuses on simplicity and intuitive design. Unlike traditional cloud platforms that require extensive technical knowledge, ACC provides a user-friendly interface that allows non-technical users to leverage cloud capabilities effectively while still offering the power and flexibility that technical users need.

Do I need cloud expertise to use ACC?

No, that's the core philosophy behind ACC. The platform is specifically designed so you don't need to be a cloud professional to take advantage of cloud computing benefits. The interface is intuitive and guides users through common cloud tasks.

What types of cloud services does ACC support?

While specific details may vary, ACC typically provides access to common AWS cloud services including compute resources, storage solutions, and application deployment tools, all managed through a simplified interface.

Is ACC suitable for enterprise use?

Yes, ACC is designed to serve individual users, enterprise organizations, and agencies. It provides the scalability and security features needed for business use while maintaining its user-friendly approach.

How does ACC help with cloud cost management?

ACC's intuitive interface helps users make informed decisions about resource allocation and usage, reducing cloud waste through better visibility and easier management of cloud resources. ACC FinOpps provides real-time visibility into cloud budgets and costs at all levels including organization, team, project, and individual.

Can Anantyx help us move off legacy infrastructure?

Yes. Whether you're running workloads on VMware or managing aging on-prem systems, ACC simplifies the entire migration process.

What kind of support is available for ACC users?

Anantyx provides support plans to help users get the most out of the ACC platform. Specific support options can be discussed with the Anantyx team based on your needs.

How do I get started with Anantyx Cloud Command?

To get started with ACC, you can contact Anantyx directly to discuss your specific requirements and explore how the platform can meet your cloud computing needs.

SMB Questions?

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How does ACC help small and medium businesses without dedicated IT teams?

ACC is designed for organizations that don't have a full-time cloud management team on staff. The intuitive interface allows business owners, office managers, or part-time IT support to manage cloud infrastructure effectively without needing extensive technical training or certifications. This democratizes access to enterprise-grade cloud capabilities for SMBs.

Can small businesses afford ACC compared to traditional enterprise solutions?

Yes, ACC provides enterprise-level functionality at a scale and price point that makes sense for SMBs. Unlike traditional enterprise solutions that require significant upfront investments in licensing, hardware, and specialized staff, ACC offers flexible pricing and eliminates the need for expensive infrastructure investments or dedicated cloud expertise.

How does ACC help SMBs compete with larger companies in terms of technology capabilities?

ACC levels the playing field by giving small and medium businesses access to the same cloud technologies and scalability that large enterprises use, but without the complexity and cost barriers. SMBs can deploy sophisticated applications, scale resources on-demand, and leverage advanced cloud services through ACC's simplified interface, enabling them to compete effectively without massive IT budgets.

What happens if our small business grows rapidly - can ACC scale with us?

Absolutely. ACC is designed to grow with your business seamlessly. As you expand from a small team to a medium-sized company, ACC's intuitive interface remains consistent while providing access to increasingly powerful cloud capabilities. You won't need to switch platforms or retrain staff as you scale - the same easy-to-use tool that works for a startup works for a large corporation.

How is Anantyx ACC different from tools like VMware and Citrix?

Anantyx combines direct cloud-native infrastructure management and remote desktop delivery into a single, unified platform—eliminating the need for multiple disconnected tools and reducing operational overhead. ACC combines Single-Level Virtualization, Multi-Monitor capability, and Enterprise-grade Security with powerful self-service and cost control capabilities.

How does ACC compare to VMware in terms of cost?

ACC provides a cost-effective alternative that delivers superior virtualization and cloud management capabilities without the licensing complexity and price volatility. Organizations looking to reduce their infrastructure costs while maintaining functionality should consider ACC as a viable VMware alternative.

Do I need cloud or VDI experience to use it?

No. Once your VDI image(s) are set up by IT, business users can provision resources or launch desktops on their own, with no technical expertise required.

MSP Questions?

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Can ACC help MSPs reduce the technical expertise requirements for their staff?

Yes, ACC's user-friendly design allows MSPs to leverage existing IT talent without requiring extensive cloud certifications or specialized training for every team member. This means MSPs can deploy skilled technicians to client projects faster, reduce training costs, and scale their service delivery without proportionally increasing their investment in highly specialized cloud expertise.

How does ACC enable MSPs to offer more competitive pricing to their clients?

ACC reduces the operational complexity and time required to manage client environments, allowing MSPs to offer competitive pricing while maintaining healthy margins. The platform's efficiency gains mean MSPs can serve more clients with the same team size, pass cost savings to clients, and win more business by offering enterprise-level cloud management at more accessible price points.

What advantages does ACC provide MSPs when onboarding new clients or expanding services?

ACC accelerates client onboarding by providing standardized, repeatable processes for cloud environment setup and management. MSPs can quickly provision new client environments, implement consistent management practices, and expand service offerings without extensive custom development. The platform's intuitive nature also makes it easier to demonstrate value to clients and gain approval for new services, as clients can understand and appreciate the simplified management approach.

How does ACC enable MSPs to offer self-service capabilities to their clients' business units?

ACC's intuitive interface empowers MSPs to provide controlled self-service access to their clients' business units and departments. Instead of every request going through the MSP's service desk, business users can perform routine tasks like provisioning resources, deploying applications, or accessing reports directly through ACC's user-friendly platform. This reduces service desk volume for MSPs while giving clients faster access to cloud resources, creating a win-win situation that improves client satisfaction and operational efficiency.z

eVDI Questions?

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What is ACC eVDI and how does it differ from traditional VDI solutions?

ACC eVDI (enhanced Virtual Desktop Infrastructure) is Anantyx's advanced VDI solution that provides direct access to cloud services without the performance penalties and complexity of traditional VDI approaches. Unlike conventional VDI solutions that create additional virtualization layers, ACC eVDI is designed to work seamlessly with cloud infrastructure, providing users with enhanced performance and direct cloud service integration.

How does ACC eVDI solve the double virtualization problem in VMware or Citrix AWS deployments?

Traditional VDI solutions like VMware or Citrix running on AWS create double virtualization - the AWS virtual machines running another layer of virtualization for desktop delivery. ACC eVDI eliminates this inefficiency by providing native cloud-optimized virtual desktop delivery that works directly with AWS infrastructure, removing the redundant virtualization layer that causes performance degradation and increased costs.

What performance benefits do users experience with ACC eVDI compared to traditional VDI on AWS?

Users experience significantly improved performance with ACC eVDI because it eliminates the overhead of double virtualization. This results in faster application response times, reduced latency, better graphics performance, and more efficient resource utilization. Users get desktop experiences that feel more responsive and natural, like working on local machines, while still enjoying the benefits of cloud-based infrastructure.

How does ACC enable MSPs to offer self-service capabilities to their clients' business units?

ACC eVDI provides VDI users with direct, optimized access to cloud services without the barriers typically created by traditional VDI architectures. Users can seamlessly access cloud applications, storage, and services as if they were working directly in the cloud environment, rather than through multiple virtualization layers that can restrict functionality and performance.

How does ACC eVDI empower users with self-service capabilities for resource management?

ACC eVDI provides users with intuitive self-service UI to manage their own virtual desktop resources without requiring IT intervention. Users can easily scale their desktop resources up or down based on workload requirements, create custom uptime schedules to match their work patterns, and adjust performance settings as needed. This self-service approach reduces help desk tickets, improves user satisfaction by providing immediate control, and optimizes costs by allowing users to right-size their resources and schedule usage according to their actual needs.

VMware Cloud Migration Questions?

Do you have any other questions?
Please feel free to contact us directly.

What is ACC eVDI and how does it differ from traditional VDI solutions?

ACC eVDI (enhanced Virtual Desktop Infrastructure) is Anantyx's advanced VDI solution that provides direct access to cloud services without the performance penalties and complexity of traditional VDI approaches. Unlike conventional VDI solutions that create additional virtualization layers, ACC eVDI is designed to work seamlessly with cloud infrastructure, providing users with enhanced performance and direct cloud service integration.

How does ACC eVDI solve the double virtualization problem in VMware or Citrix AWS deployments?

Traditional VDI solutions like VMware or Citrix running on AWS create double virtualization - the AWS virtual machines running another layer of virtualization for desktop delivery. ACC eVDI eliminates this inefficiency by providing native cloud-optimized virtual desktop delivery that works directly with AWS infrastructure, removing the redundant virtualization layer that causes performance degradation and increased costs.

What performance benefits do users experience with ACC eVDI compared to traditional VDI on AWS?

Users experience significantly improved performance with ACC eVDI because it eliminates the overhead of double virtualization. This results in faster application response times, reduced latency, better graphics performance, and more efficient resource utilization. Users get desktop experiences that feel more responsive and natural, like working on local machines, while still enjoying the benefits of cloud-based infrastructure.

How does ACC enable MSPs to offer self-service capabilities to their clients' business units?

ACC eVDI provides VDI users with direct, optimized access to cloud services without the barriers typically created by traditional VDI architectures. Users can seamlessly access cloud applications, storage, and services as if they were working directly in the cloud environment, rather than through multiple virtualization layers that can restrict functionality and performance.

How does ACC eVDI empower users with self-service capabilities for resource management?

ACC eVDI provides users with intuitive self-service UI to manage their own virtual desktop resources without requiring IT intervention. Users can easily scale their desktop resources up or down based on workload requirements, create custom uptime schedules to match their work patterns, and adjust performance settings as needed. This self-service approach reduces help desk tickets, improves user satisfaction by providing immediate control, and optimizes costs by allowing users to right-size their resources and schedule usage according to their actual needs.

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